1. SMS Reminders and Consent

 

When you book a service with us at Zen Healthy Spa, you have the option to receive SMS reminders. By providing your mobile phone number and consenting to receive SMS messages, you agree that we may send you text messages related to your appointment(s).

 

These messages may include appointment confirmations, reminders, and notifications of any changes. Your consent to receive these SMS messages is not a condition of purchase, and you can withdraw your consent at any time by replying STOP to any message. Please note that message and data rates may apply.

 

2. Information Collection

 

Types of Information Collected:

 

We collect personal information such as names, email addresses, IP addresses, billing details, and more. This information is provided directly by our clients when they use our services or interact with our website, such as through contact forms, purchases, or newsletter subscriptions.

 

Automatic Collection:

 

In addition, certain information is automatically collected through monitoring tools and technologies during your visit to our website.

 

3. Information Collection Processes

 

Collection Methods:

 

Personal information is collected through various channels. For instance, when a client completes a transaction, sends a message via a contact form, or subscribes to our newsletter, we gather the necessary details to process these interactions.

 

4. Purpose of Collecting Personal Information

 

Use of Information:

 

The personal information collected is used for multiple purposes, including but not limited to processing transactions, booking appointments, conducting marketing campaigns, and improving our website and services.

 

5. Storage, Use, Sharing, and Disclosure

 

Handling of Personal Information:

 

We prioritize the security of your personal information. All data is stored and used exclusively for the purposes outlined in this policy.

 

Sharing and Disclosure:

 

Your personal information may be shared with third-party services for operational purposes or disclosed to legal enforcement agencies as required by law. We ensure that all third-party services comply with privacy laws and handle your information securely.

 

6. Communication with Site Visitors

 

Communication Methods:

 

We may use your personal information to communicate with you via email, text messages, or other means for marketing campaigns, promotions, and updates.

 

Opt-Out Options:

 

You can opt out of receiving these communications by following the unsubscribe instructions provided in the messages.

 

7. Cookies and Tracking Tools

 

Usage of Cookies and Tracking:

 

Our website uses cookies and other tracking tools to collect personal information. These tools enhance user experience, analyze website traffic, and personalize content.

 

Third-Party Tracking:

 

Note that third-party services like Google Analytics may also use cookies or other tracking technologies. Their use of your information is governed by their own privacy policies.

 

8. Withdrawal of Consent and Information Management

 

Withdrawing Consent:

 

You may withdraw your consent for the collection of personal information at any time. Clear instructions on how to withdraw consent and manage personal information are provided on our website.

 

9. Privacy Policy Updates

 

Policy Changes:

 

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. Significant updates to the policy will be communicated to our users.

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